Delivery

*Major Cities & Towns include: Johannesburg, Pretoria, Cape Town, Bloemfontein, Port Elizabeth, George, Durban and East London. For further details on these main centres, please visit www.dawnwing.co.za/google-branch-locator.

Please note that although Polokwane, Nelspruit, Witbank & Welkom are listed as Dawn Wing main centres, all orders dispatched to these regions will attract an Outlying Area fee because of the additional delivery leg from Johannesburg to these various branches.

For full details please visit our Delivery Information page.

Returns / Exchanges

You can return an order for free 30 days from the purchase date, as long as your purchase still has all the tags and is in its original condition. This means that the product should not be damaged, dirty, marked and has not been worn.

As a registered account holder, please visit your My Orders page, select the relevant order and follow the prompts to process your Return or Exchange.

If you checked out as a guest, you will need to create an account here in order to log your Return or Exchange. Visit your My Orders page once created, select the relevant order and follow the prompts to process your Return or Exchange.

Returns and Exchanges can also be done at any of our Hi-Tec Stores – visit our Store Locator for more information. Please note that in order to get a refund or to exchange your original purchase for a different item, your order confirmation email must be provided in-store. For any queries regarding this, please contact us at customercare@hi-tec.co.za.

Read more about our Returns Policy here.